Work in a Social Diverse Environment
Assessment Information For Learners
Throughout your training we are committed to your learning by providing a training and assessment framework that ensures the knowledge gained through training is translated into practical on the job improvements.
✅ Your skills and knowledge using written and observation activities that apply to the workplace.
✅ Your ability to apply your learning.
✅ Your ability to recognize common principles and actively use these on the job.
All your assessment and training is provided as a positive learning tool. Your assessor will guide your learning and provide feedback on your responses to the assessment materials until you have been deemed competent in this unit.
How will you be assessed
The process we follow is known as competency-based assessment. This means that evidence of your current skills and knowledge will be measured against national standards of best practice, not against the learning you have undertaken either recently or in the past. Some of the assessment will be concerned with how you apply your skills and knowledge in the workplace, and some in the training room as required by each unit.
In other words, we will be asking you to answer questions based on what you have been learning in this subject, we will observe you doing specific and common tasks on the job or in a role play and we will work together in a group or pairs to complete a project, using the skills and knowledge from your classroom learning.
Your assessor will ensure that you are ready for assessment and will explain the assessment process. Your assessment tasks will outline the evidence to be collected and how it will be collected, for example, a written activity, a project, or demonstration and observation.
The assessor will also determine if you have any special needs to be considered during assessment. Changes can be made to the way assessment is undertaken to account for special needs and this is called making Reasonable Adjustment.
What happens if your result is ‘Not Yet Competent’ for one or more assessment tasks?
Our assessment process is designed to answer the question “has the desired learning outcome been achieved yet?” If the answer is “Not yet,” then we work with you to see how we can get there.
In the case that one or more of your assessments has been marked ‘NYC,’ your assessor will provide you with the necessary feedback and guidance for you to conduct a re-assessment.
What if you disagree with the assessment outcome?
You can appeal against a decision made regarding your assessment. An appeal should only be made if you have been assessed as ‘Not Yet Competent’ against a specific unit and you feel you have sufficient grounds to believe that you are entitled to be assessed as competent. You must be able to adequately demonstrate that you have the skills and experience to be able to meet the requirements of units you are appealing the assessment of.
Your Learner handbook and our website have further information on the appeals process, or you may wish to speak with your assessor, teacher, workplace supervisor, or a parent.